Privacy Policy

1. Information We Collect

Information you provide

When you submit an enquiry, request a consultation or contact us, we may collect information such as:

• Your name
• Mobile number
• Project location
• Property or space type
• BHK / project requirements
• Other information you voluntarily provide about your interior requirements

Project information

If you proceed with an interior project, we may collect information relevant to planning, designing and delivering your project, such as design requirements, measurements, floor plans, photographs and preferences that you voluntarily provide.

Usage information

We may automatically collect standard technical information such as your IP address, browser type, device information, pages visited and general website usage data to help us maintain and improve our website.

2. How We Use Your Information

We may use the information you provide to:

• Respond to your enquiry and contact you regarding your requirements
• Schedule and provide design consultations
• Understand your interior design requirements
• Prepare quotations, proposals and designs
• Communicate with you regarding your project
• Provide project-related updates and information
• Operate, maintain, secure and improve our website and services
• Comply with applicable legal, accounting and business requirements

3. How We Share Information

TI Interiors does not sell or rent your personal information.

Service providers

Trusted providers that help us operate our website, communication, hosting, analytics or verification services.

Project partners

Vendors, suppliers, contractors or other professionals involved in delivering your interior project, where sharing the information is necessary for the project.

Legal reasons

Where disclosure is required by applicable law, regulation, legal process, or where necessary to protect our rights, safety or property.

4. Cookies & Analytics

Our website may use cookies and similar technologies to improve functionality, understand website usage and provide a better user experience.

Third-party analytics or website services may also use such technologies.

You can control or disable cookies through your browser settings. Some features of the website may not function as intended if cookies are disabled.

5. Data Security

We take reasonable technical and organisational measures to protect the information you provide against unauthorised access, loss, misuse or disclosure.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to and manage your enquiry
• Provide our services
• Complete or manage your project
• Meet applicable legal, accounting and business requirements

When information is no longer required, we may delete or anonymise it where reasonably practicable.

7. Your Rights & Choices

Subject to applicable law, you may contact us to request:

• Access to personal information we hold about you
• Correction of inaccurate information
• Deletion of information where applicable
• Information about how your personal information is being used

You may also choose not to provide certain information. However, this may affect our ability to respond to your enquiry or provide certain services.

8. Third-Party Links & Services

Our website may contain links or integrations to third-party platforms and services, including WhatsApp, Instagram, YouTube, Google services and other external websites.

TI Interiors is not responsible for the privacy practices or content of third-party websites or services. We encourage you to review their respective privacy policies before providing them with personal information.

9. Mobile Number & OTP Verification

Where OTP verification is enabled on our consultation form, your mobile number may be processed for the purpose of verifying your contact information.

The OTP is used to confirm that the submitted mobile number is valid and belongs to the person making the enquiry.

OTP-related information may be processed through our third-party verification service provider.

10. Children's Privacy

Our website and services are intended for general users and are not specifically directed towards children.

We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website practices or applicable legal requirements.

The updated version will be published on this page along with the revised Last Updated date.

12. Contact Us